(5.0 / 5)1845+ Ratings

Adorama Reviews

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Overall Rating

5.0
11 Reviews
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About Adorama

Adorama.com is a full-service destination for video and electronics, pro-audio, and consumer electronics such as home theaters, desktop computers, laptops, iPads, home office equipment and more. They offer a vast selection of products from top brands in the photo and video industry, such as Canon, Nikon, Sony, and GoPro. Their product categories include Cameras, Lenses, Lighting, Computers, Video, Audio, Home Electronics, Wearable Tech, Photo Accessories, Drones, and Gaming Music. They also provide services like refurbished equipment, grey market information, open box items, gift certificates, rebates, and trade-in equipment. Adorama also offers an easy checkout system with multiple payment options including PayPal, Amazon Pay, and Apple Pay. They have excellent customer service with support available via phone and chat. They also provide shipping information, delivery times, delivery requirements, and support for international shipments. Adorama also offers services like rentals, corporate, educational or government institution gear, and printing services through Printique. They also have exclusive student discounts on thousands of products in photography, video, audio, and more.

Adorama Coupon & Discount Codes

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Adorama Customer Reviews (11)

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Genevieve Johnson
Genevieve Johnson
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Feb 11, 2023
Niels Jepsen
Niels Jepsen
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Feb 9, 2023
Yvonne Schroder
Yvonne Schroder
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Feb 9, 2023
Angelika Bomhof
Angelika Bomhof
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Feb 8, 2023
Bonnie Thomas
Bonnie Thomas
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Feb 8, 2023
Karolin Bumgarner
Karolin Bumgarner
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Feb 6, 2023
Alex Houghton
Alex Houghton
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Isabella Howells
Isabella Howells
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Feb 6, 2023
Guarino Zetticci
Guarino Zetticci
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Feb 4, 2023

Adorama Customer’s Q&A

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Adorama Features and Benefits

Adorama.com is a popular online store for photography, video, audio, and electronics equipment. Here are some key features and benefits of shopping at Adorama:

  • Wide product selection: Adorama provides a vast range of products from top brands.
  • Educational resources: Adorama offers educational resources, tutorials, and buying guides on their website.
  • Rental program: Adorama has a rental program for photography and video equipment.
  • Adorama Rewards: Customers can earn reward points on qualifying purchases as VIP members. Points can be redeemed toward future purchases.
  • Free 2-Day Shipping: Available on thousands of eligible products.
  • Free Extended Returns: Customers have 60 days to return items, and return shipping is free.
  • 1-Year Protection Plan: Offers 1-year accidental damage protection on new products purchased.
  • Sales Concierge Service: Provides one-on-one support before or after purchase.
  • Trade-In Bonus: New members can earn reward points when they make their first trade-in.

These features make Adorama a comprehensive and customer-friendly platform for all creative needs.

About adorama.com Prices and Cost?

Adorama.com is a full-service destination for video and electronics pro-audio, and consumer electronics such as home theaters, desktop computers, laptops, iPads, home office equipment, and more. They offer a wide range of products including the best and newest Mirrorless, Point & Shoot, and DSLR photography equipment from brands like Sony, Canon, and Nikon. They also have a section for gaming, musical instruments, and more.

In terms of pricing, they offer a variety of deals and specials on their products. For instance, they have a section for pre-owned items where you can save money on used, open box, and refurbished equipment & electronics. They also have exclusive student discounts on thousands of products in photography, video, audio, and more.

Additionally, they have a rental service where they provide the creative community with cameras, lenses, lighting & grip with two convenient locations in NYC. They also have a business section where you can schedule a consultation, browse financing options, and purchase gear for your corporate, educational, or government institution.

Lastly, they have a section called Printique where you can discover a world of options for printing and preserving your photographs. Please note that the prices and costs can vary depending on the product, its condition (new, used, refurbished), and any ongoing deals or discounts.

About adorama.com Payment Method?

Adorama.com offers several payment methods. They provide an Adorama Edge Credit Card issued by Synchrony Bank, and an Adorama Financing Concora™ Credit Account, issued by First Electronic Bank. Payments for the Adorama Edge Credit Card can be made online or by phone. However, it's important to note that Adorama does not accept Affirm financing as a payment method. Instead, they accept Zip financing and Apple Pay Later financing as other buy now pay later options for customers.

Adorama FAQs

FAQ

Adorama Alternatives

Here are the top alternatives to Adorama.com:

  1. B&H Photo (bhphotovideo.com): A popular choice for digital cameras, 35mm camera equipment, photography, photo printers, computers, home theater, and more.
  2. Samy's Camera (samys.com): Offers new and used cameras, lenses, and accessories. Known as the west coast's biggest camera store.
  3. Abes Of Maine (abesofmaine.com): A long-standing electronics retailer, offering digital SLR cameras, electronics, photography, lenses, and camcorders.
  4. Newegg (newegg.com): A well-known platform for all gaming, PC, and technology needs.

Please note that these alternatives were chosen based on their similarity to Adorama in terms of product offerings and customer ratings. Always remember to check the specific features and policies of each site to ensure they meet your needs. Happy shopping!

FAQ

How To Open A Adorama Account?

To open an account on Adorama.com, follow these steps:

  1. Visit the Adorama.com website.
  2. Click on the "Sign in" button located at the top right corner of the homepage.
  3. In the new page, click on "New Customer? Create an Account".
  4. Fill in the required details such as your email address and password.
  5. Click on the "Create an Account" button to complete the process.

Once the account is created, you can sign in anytime using your email and password. Enjoy shopping at Adorama.com!

FAQ

Will I get free expedited shipping on my Adorama order?

Adorama VIP customers can get free expedited shipping (1-3 Day) on most orders over $49 within the contiguous 48 U.S. states, excluding other discounts or offers.
FAQ

How long does it take to ship an oversize item?

Shipping oversized items via truck takes an extra day and usually arrives within 7-10 business days, but may take longer for rural or remote locations.
FAQ

Does Adorama ship internationally?

Adorama ships worldwide, but international shipments may incur import fees, duties, taxes, and brokerage/custom clearance charges for the recipient.
FAQ

What is the return policy at Adorama?

Adorama has a 30-day return policy. Within the first 30 days after your purchase, you may return the merchandise for a full money-back refund, excluding any shipping charges.
FAQ

How long does it take to receive a refund?

Once Adorama receives your return, please allow 3-5 business days for processing. You will be notified by email when your return is processed.
FAQ

What is the return policy of Adorama?

Adorama has a 30-day return policy. If you are not completely satisfied with your purchase, you can return your merchandise within 30 days of purchase to receive a full refund. However, the refund does not include shipping charges. To qualify for a return, the products must be in brand new condition, in the original packaging, and with all manufacturer’s materials and accessories, including booklets, packing inserts, and warranty cards. Please note that some restrictions apply on certain items such as televisions, printers, and computers.

FAQ

How long does it take to ship an item from Adorama?

Adorama's standard shipping time ranges from 3 to 7 business days. They offer various shipping options to meet the needs of diverse customers, from standard ground shipping to expedited next-day delivery. The choice depends on how quickly you need your items. If you choose expedited shipping options, your purchase can be at your doorstep within 24 hours. Please note that these times may vary depending on the location and the specific item ordered.

FAQ

About adorama.com Popular Products and Services?

Adorama is a popular online retailer specializing in photography equipment and electronics. They have been in business since 1975 and have built a reputation as a reliable and trustworthy retailer. Here are some of the popular products and services that Adorama offers:

  • Cameras and Lenses: Adorama offers a vast selection of cameras and lenses from various brands such as Canon, Nikon, Sony, and Fujifilm. They have cameras and lenses for all types of photography, including landscape, portrait, wildlife, and sports.

  • Computers and Accessories: Adorama also offers computers and accessories for photographers and videographers.

  • Video and Audio Equipment: Adorama has a selection of video and audio equipment for videographers and filmmakers.

  • Home and Office Equipment: They also provide a range of home and office equipment.

  • Printing Services: Adorama offers printing services for preserving your photographs.

In addition to these products, Adorama also offers a range of services, including equipment rentals, trade-ins, and financing options. They have a user-friendly website that makes it easy to find the products you’re looking for. They have detailed product descriptions and reviews from other customers, which can be helpful when making a purchasing decision. Adorama also offers free shipping on many products, which can save you money.

FAQ

What is Adorama Edge Credit Card?

The Adorama Edge Credit Card is a store credit card that can be used on the Adorama website or app. It offers two main benefits to its users. One is a 5% discount on all purchases. The other is special financing on purchases that meet certain requirements. For instance, 6 months special financing is available on orders totaling $199-$799.99, and 12 months special financing is available on orders totaling $800 or more. However, these two benefits cannot be combined. When checking out on the Adorama website, cardholders will be asked to select either special financing (if the purchase amount qualifies) or the 5% discount. The card also has no annual fee. It's worth noting that the Adorama Edge Credit Card is not a standard credit card and cannot be used for general purchases. It's specifically for use on the Adorama website or app.

FAQ

How do I apply for an Adorama Financing Concora™ Credit Account?

To apply for an Adorama Financing Concora™ Credit Account, you can follow these steps:

  1. Browse Adorama products and add to your cart.
  2. At checkout, select “Apply for Adorama Edge Credit Card” in the Payment section.
  3. Apply for Financing. The process is fast, simple, safe, and secure.
  4. If approved, you can use your new credit card immediately.

Please note that the Adorama Edge Credit Card offers two benefits every time you shop: Special Financing on purchases of $199+ and 5% OFF on purchases every day. However, these benefits can't be combined. You will be asked to select Special Financing (if purchase amount qualifies) or 5% OFF every day benefit at checkout.

For Concora™ Credit Accounts, issued by First Electronic Bank, you can manage your account or get more information by contacting Concora Customer Service during business hours at 1-(866)-502-6439.

FAQ

Can I use PayPal to pay on adorama.com?

Yes, Adorama does accept PayPal as a payment method. However, it does not currently accept PayPal Pay Later support. Please ensure you have saved the offer in your PayPal account before making a purchase. It's also worth noting that Adorama has integrated Venmo, a mobile payment service owned by PayPal, into their shopping experience. This information is based on the most recent data available and may be subject to change, so it's always a good idea to check the latest information on the Adorama website or contact their customer service for confirmation.

FAQ

adorama.com Return Policy?

Adorama's Return Policy allows customers to return products for any reason within 30 days of purchase for a full refund, minus the shipping charges. To qualify for a return, products must be in brand new condition, in the original packaging, with all manufacturer’s materials and accessories, including booklets, packing inserts, and warranty cards. Restrictions apply on some items such as Televisions, Printers & Computers.

As for the Shipping Policy, Adorama’s standard shipping time ranges from 3 to 7 business days. They also offer free 2-day shipping, 1-year protection plan, and more exclusive member benefits. However, the shipping policy may vary depending on the product and location.

FAQ

How do I return a product to Adorama?

To return a product to Adorama, you can take advantage of their 30-Day return policy on all of their merchandise, with some exclusions. If you are not fully satisfied with your purchase, you can return it for a full refund less S/H charges, provided it has not been used. There is no restocking fee and no questions asked. Here are the steps to follow:

  1. Fill out shipping information: Name, email, Address, Suite/Apt., City, State, Zip, Country, Phone, Invoice #.
  2. Indicate how you would like Adorama to handle your return/exchange: Store Credit, Refund, Exchange, or Repair (For used items under warranty only).
  3. List item(s) you are returning, including reason for return.
  4. If you want to exchange or replace, list item(s) you want to exchange or replace.
  5. Enclose the Return Form and a copy of the invoice along with the merchandise packed in the original manufacturer's packaging & condition they were received in (you must include all packaging materials and blank warranty cards). Send your package prepaid and insured to Adorama's address.

You can start the self-return process online as a registered or non-registered user. To initiate a return as a registered user, you should log in to your Adorama account, go to your Orders page, navigate to the item(s) you wish to send back, and click on Return Items from the menu on the right. If you return your merchandise within 30 days of purchase, you will receive a full refund. No worries and no questions asked! RMA numbers are not required for returns.

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